| "I am still
in awe of all that Infusion software can
do. 8 years ago Jack and I attended a
Jeff Paul/Dan Kennedy Seminar and
started selling our info product using
all the marketing ideas and concepts
that they taught us." |
|
Bob Pierce - OHP Direct Inc
|
| "Brilliant
software to truly double sales (we've
done way more than double)! The
automated communication or campaign
management is phenomenal." |
|
John Lewis - The Landmark Mortgage Group
|
| "I just
wanted to send you a note about your
company. Every time I called, I got
someone on the phone and my questions
were answered. Your company does
something that we don't even do well
(something we need to do better) - you
deliver what you promised. All of the
website training has been sent to me
like clockwork, just like you said it
would be. You have a GREAT company."
John Lewis
The Landmark Mortgage Group
Louisville, KY
|
|
"I love it and have set up 4 of my
clients with Infusion CRM. Now it
works like a dream - thank you. My
credibility has gone through the
roof because of your robust system
and the ability to adapt to many
different client questions"
"One of my clients who runs a 5M
training company agreed to take
Infusion over Microsoft CRM, ACT,
and GoldMine because of the power of
Infusion's marketing automation and
its expanded features.
You are making my marketing business
fly - I am becoming the leader in
CRM solutions when I show my clients
how Infusion works. People stop and
their jaw drops when I show then
some of the possibilities, and it
gets better. I am getting my clients
to buy the license and I help them
design and implement the campaigns.
It is working really well and I am
very proud to be a client of
Infusion."
Terry Hamill,
BNI |
|
Kim Heathman - LionHearted Publishing
Inc
|
| "I want to
thank you (all of you) for the first
class support you are giving me during
the early stages of my learning curve
with the Infusion Software system".
I have called a number of times with
questions ranging from How Do I... to
setup strategy, and your support staff
have been consistently patient, helpful,
knowledgeable, and professional in every
way.
When I first read about your support
I thought it was just good marketing,
but to my amazement, you live up to it
every day!
With 30 years in the marketing
business, and 20 of those years hiring,
training and managing customer support
departments, my praise doesn't come
lightly. You guys have earned it. I can
only wish that other companies would
adopt and execute a philosophy like
yours. In a tough market like most
businesses face today, good customer
support is increasingly going to define
the companies that make it, and those
that don't. I predict a long and happy
future for Infusion Software!
Thank you again for your excellent
service and quick response."
Kim Heathman
LionHearted Publishing, Inc.
Marietta, GA
|
|
Richard Cannon - Ted Thomas Inc
|
| "When I
call for service and I get to talk to a
Support team like this, I am in heaven.
I don't think companies understand how
important it is to have a great service
department". "When I call and get bad
service I am telling everyone all day
not to use the service. When I call and
get someone at Infusion Software on the
phone who is knowledgeable, kind, and
willing to go the extra mile, I am in
heaven. All day long I'm telling people
to buy your product." |
|
Ben Glass - Great Legal Marketing
|
"As an
attorney managing a busy plaintiff's
personal injury practice with a complex,
multi-step direct response marketing
system, I had been on the lookout for
software that would help me keep track
of everything Bill Glazer and Dan
Kennedy have taught me. When I decided
to create my own info-product for
attorneys (teaching them to do what Dan
and Bill have taught me to do) I knew I
had to have something that would really
allow me to go from "idea to
implementation" in a matter of minutes.
I looked at the standard off the shelf
customer relationship software programs
and "sat in" on a couple of webinar
demonstrations with the folks at
Infusion. There simply was no comparison
so, even before our info-product was
actually ready, I decided that Infusion
CRM was the product I needed.
At first it seems overwhelming... it
does so much.. but I quickly discovered
that virtually everything you can think
of has been "built into" the software so
well it was though it was reading my
mind! I keep thinking "I wonder if it
can do XYZ", and "viola" it CAN.
It's loaded with help built right in and
the support at Infusion has been
tremendous.
Some of the smartest info marketers I
know of are using Infusion CRM and I am
happy to join them in enthusiastically
recommending Infusion CRM for anyone who
would like to "do less" so they can
"make more."
Ben Glass
Great Legal Marketing |
|
Dr. Wendy Guess-Hall - Hagan Center
|
| "I want to
express my appreciation to the support
team there at Infusion. Our office
recently purchased the system to upgrade
office efficiency. From day one, the
support has been above outstanding! We
were given a wonderful tour of the
system by phone, introduced to the
training videos and the weekly call-in
support.
Of course we jumped in with a
teleseminar project which required
surveys, forms, sales, emails, etc.
Every piece of putting this project
together was supported by the Infusion
Team! Every time we ran into a snag, the
support team was there to get us back on
track. The dedicated staff there went
way above and beyond expectations to
assist us with some of the time
sensitive parts of our project, on
occasion, even stayed late to make sure
our piece went out flawlessly.
I cannot thank you all enough for
making our interaction run so smoothly
with the Infusion software! Thanks for
all you do"
Dr. Wendy Guess-Hall
Hegan Center
Southlake, TX
|
|
Denise Brosseau - Invent Your Future
Enterprises |
| "I love
Infusion CRM software! I've already
referred this product to friends,
business professionals and anyone else
who will listen to me".It is simply the
best solution on the market. There is
nothing else out there that will put
your business on auto-pilot quite like
Infusion CRM. On top of the robust
feature set, it is their terrific
customer service that truly sets them
apart from any other CRM company.
Infusion has really helped me build my
business." |
|
Jack McDonough - U.S. Tax
|
| "Most
information marketers I know are in
various stages of panic because they
struggle like crazy to manage their
customers and their marketing.
That's why I love your software--I don't
struggle with that stuff anymore!
With Infusion CRM, I can manage my
marketing campaigns steps, my online
marketing efforts, my affiliate programs
and I can even record all my sales
through the software. I have everything
I need in one comprehensive system,
which saves me tons of time and makes it
easy to manage my business.
Plus, I can delegate management of your
system to my staff. They love your
software because it's so much easier to
use than all the stuff we've tried in
the past. I bought your software almost
a year ago and I've been happy ever
since.
Thanks for a great product!"
Jack McDonough
U.S. Tax
Littleton, CO
|
|
Richelle Shaw - FreshStart Telephone
|
| "Infusion
automated my telephone company - yes a
telephone company. I am the only African
American Public Utility Owner in the
nation and I use Infusion to
systematically move my prospects to
clients and keep in touch with my
clients as well as offering additional
products and services. I was able to
double my revenue when I added
automation. But even better, for two and
a half years I was at home nursing 3
surgeries and a baby and my business
still functioned. Not some internet-only
business but a brick and mortar
telephone company. Everything was
automated! I love Infusion." |
|
Ron Ipach - CinRon Marketing Group
|
"I can't
believe anyone would attempt to run a
successful business without using
Infusion Software. It easily saves me
thousands of dollars every year by
automating every step of my marketing
and customer follow up processes."
Ron Ipach
CinRon Marketing Group |
|
Bryant Jones - Leads Solution
|
| "It's the
best software of its kind... oh wait!
It's the only software of its kind." |
|
"Finally there is one internet
application that can do it all for
me. Not only has Infusion
streamlined my business, but it has
allowed me to do more in less time.
Plus, I know I have just scratched
the service to all this great piece
of software can accomplish. If you
are doing any business where keeping
in touch with contacts is important,
then this is the system for you.
Once you're up and running, you will
find every other system pale in
comparison. Great job Infusion -
can't wait to see what you're going
to come up with next."
John Humphrey,
Effortless Living Institute |
"It's
fantastic! I used to have leads falling
through the cracks everywhere
imaginable, but now I am able to stay in
touch with those leads and we are
turning more and more of them into sales
- automatically. The sales flow
management feature tells me exactly
where every prospect is in the sales
process. We are closing several sales
every week that I know we would have
lost without Infusion CRM. It's no
coincidence that we are having
record-breaking sales week after week.
Conservatively, Infusion CRM is adding
$5k a week to our top line($250k this
year). I just can't speak highly enough
about the system and the quality of
service you've given me. I strongly
recommend Infusion CRM to serious
entrepreneurs!"
Nigel Botterill
Glazer-Kennedy Information Marketer of
the Year - 2004
England, UK |
|
Amy Lowe - Plant's Auto Service Inc
|
| "The entire
staff at infusion software deserves an
award. I have never been treated with
such kindness and a willingness to help
from a company than I have with Infusion
Software. They really take your needs
and try to implement them with there
software. I would highly recommend them
to anyone wanting to automate there CRM
marketing." |
|
Chris Bowman - Dental Insiders LLC
|
| "Simply
put, there is NO substitute for
Infusion! I can't imagine running my
business without the functionality and
versatility that this CRM powerhouse
provides. My admin team can slice and
dice my prospect, client, and member
lists with the efficiency of and Iron
Chef with an apron full of Ghinsu
knives! I'm able to micro-target
portions of my lists with ease. Your
list is your most valuable asset...it
deserves to treated as such. If you want
to take your business on a ROCKET RIDE
to massive increased profits, saddle up
with Infusion." |
|
Blair Hornbuckle - Metaview
Communications
|
"The deeper
I dive into InfusionCRM, the more amazed
I am. And they keep improving it too. I
went looking for a feature a few months
back and couldn't find it. So I put in a
feature request for checkboxes on forms
linking to contact groups. Then just
last week, there it was, and working
perfectly too. I don't know if
Infusion's programmers could have acted
that fast on my request -- or if they've
started reading minds!"
Blair Hornbuckle
Metaview Communications |
|
Pete Treloar & Karen Schaefer - Simple
Appeal Inc |
| "I have
been a raving fan of Infusion Software
for just over 12 months. The result of
automating four separate businesses is
six-figure astounding! As I write this
note, 11 sequences are working –
without me doing anything. Over 16
reminder emails are being sent and
automatically generated emails are
delivered to a fulfillment house to ship
product sold within the shopping cart.
Keep it up. The support is tremendous
and the product irreplaceable." |
|
Adam Christing - The Meaning of Life
|
I could
have never imagined the tremendous
growth our company would experience by
using Infusion's CRM Software! Our list
literally grew by 20 TIMES in just one
week!!! I am thrilled! I could have
never imagined the tremendous growth our
company would experience by using
Infusion's CRM Software! Our list
literally grew by 20 TIMES in just one
week!!! I am thrilled! I have been in
business for 20 years and this is truly
INCREDIBLE! And now we are sending
personalized, customized communications
to our list of customers AUTOMATICALLY.
It's so easy to use!
The CRM has helped me grow my business very quickly. We are now
automatically managing our customer and
prospect database along with our sales,
marketing, billing, accounting and much
more! It's almost like magic! Thanks
Infusion."
Adam Christing
The Meaning of Life
La Mirada, CA
|
|
Larry Brown - Centerex Publishing
|
|
"I'm definitely happy... I think its
awesome software!"
Larry Brown
Centerex Publishing
Natchez, MS
|
|
Reed Hoisington - Reed Hoisington
Publishing |
| "I've used
the software for 4 years now and I can't
imagine running my business without it." |
|
Ronnie Nijmeh - President and Founder of
ACQYR |
| "I honestly
can't stop thinking how great of an
investment Infusion CRM is. Sure it's a
bigger investment than other systems but
it's also the most intuitive, easy to
use, and sophisticated solution out
there. You really do get what you pay
for. With other systems I've used I
would wait for phone support for almost
an hour, but with Infusion I'm usually
done, up and running in half that or
less.
The support is no short of awesome!
I'm really not exaggerating. Whenever I
call Infusion support about any problem,
big or small, they're always so patient
and eager to help. A lot of times they
even fix my problems FOR me or in the
least point me in the right direction
and wait until I figure things out.
Plus, they often follow up with me via
email to make sure everything turned out
okay.
Even with my initial merchant account
difficulties, the Infusion team extended
themselves and spent countless hours
helping me find workarounds and
solutions. They even were in contact
with the merchant account company
directly! Are these guys that crazy that
they spend that much time helping ONE
customer?! guess they are... no wonder
they claim they have "fanatical"
support."
Ronnie Nijmeh
President and Founder of ACQYR.com
|
|
Drew Miles - Path Finder Business
Strategies |
| "I have a
team of tax strategy coaches spread
across the country. You can imagine the
nightmares I have had in the past tying
all the data together and staying
organizing! I tried several systems over
the years, but nothing worked and I had
reached a plateau in my growth. I was so
excited when I found Infusion CRM and
learned that I could finally track and
manage all of my marketing, leads,
sales, and coaches through one system!
But the truth is, I had doubts about my
personal ability to use such a powerful
tool. Well, was I ever pleased to see
how easy the software is to use! Plus,
you provide incredible customer support,
and your training videos, frankly, kick
the crap out of any other help manual
out there! Infusion CRM is wonderful!
Now, I have all my coaches across the
country working out of one secure,
web-based system that automatically
tracks the leads and manages them for
me. I have also integrated my online
lead generation, tele-seminars,
affiliate traffic and more. I've even
used the software to open a whole new
side of my business--I've added
e-commerce into everything I'm doing.
I'll tell you what, the sky is the limit
with Infusion CRM!
Your software has taken the
administrative workload off my shoulders
and has freed me up to take my business
to the next level. All I can say is,
"Thank you!" You guys got it right!"
Drew Miles
Path Finder Business Strategies
Vero Beach, FL
|
|
Dhruv Majumdar - Digital Mavericks
|
| "I'm very
impressed with the Infusion CRM in
general. The features are just so well
planned that it makes you wonder what
these guys didn't think of!
The auto charge trigger setup is just
perfect. I was looking for a way to
ensure our clients are notified if we
have problems charging them for their
transaction and the cascading trigger
setup was just right for the job. A few
clicks and it's all set! Just what i
needed - Thank you Infusion Software!"
Dhruv Majumdar
Digital Mavericks San Clemente, CA< |
|
Eric Ten Eyck - Dry Clean Club
|
|
"I have purchased your product and must
admit it is unquestionably the best I
have seen. And trust me I have demo'd a
ton of products in this category that
claim to be the best. Either they are
too expensive or require costly custom
programming. Your program is extremely
robust yet easy to use and has solid
support. Your staff has been provided an
exceptional buying experience.
Thanks."
Eric Ten Eyck
Dry Clean Club
Laguna Niguel, CA
|
|
Bryan Sullivan - Arico Inc
|
|
"Infusion CRM is beyond belief. It's one
thing to have an application so robust
and complex enough to handle any issue
that any marketer can come up with, but
with something in depth, comes a steep
learning curve. Well, it's mind blowing
service that the folks at Infusion
provide that makes this process smooth
and seamless. It's worth the money just
to learn how well executed the service
is at Infusion. I'm still barely
scratching the surface and I can't wait
to put more into action."
Bryan Sullivan
Arlco, Inc.
San Luis Obispo, CA
|
|
Scott Kublin - Scott Kublin Inc
|
| "I love
that it can be used to manage several of
my businesses even though they have
completely different business models." |
|
Rex Fuller - Turnkey Marketing LLC
|
| "It is a
fine, fine product that delivers all I
expected and more." |
|
"Having incoming emails automatically
linked to the matching contact is
ABSOLUTELY WONDERFUL. I have been
*yearning* for this (my other CRMs do
it) and it is extremely, extremely
helpful. Way to go and thank you for
it!"
Dan Yost
Safe Registry
Stillwater, OK
|
|
Roy W Jones - Accipiter Consulting Group
Inc |
|
"I wanted to express my appreciation to
you for your hard work to reach a viable
business solution to my concerns. As I
mentioned in our call you have created a
rabid fan, and I will proselytize
Infusion Software, far and wide.
Thank you again for your expression of
trust and generosity to help my firm
succeed.
Carpe diem"
Roy W. Jones
Accipiter Consulting Group, Inc
Guthrie, OK
|
| "Infusion
Software is exceptional overall.
Infusion Software's offering fits within
an exceptional market and serves as a
great business tool." |
|
Robyn Lighthammer - Deltennium
|
| "A complex
but fantastically well designed system.
Wish we could have Brian (our IM) for a
week of training as he is one
exceptional employee! Thanks for your
creativity and insight." |
|
James Montgomery - Montgomery & Company
|
| "I have
finally been able to schedule and
automate my newsletter and other client
communications." |
|
Skip Shipman - VIP Florist Network
|
"I own
Brenda's House of Flowers in Woodstock,
GA, population 18,400. In 2006, I was
named the Marketer of the Year by the
Society of American Florists. It is the
highest honor given in the floral
industry. The marketing system I
developed for my florist resulted in
amazing growth in my business. For the
last 9 months I have packaged the
marketing system so it could be offered
to other florists as a turn-key
marketing system to grow their business.
I was able to take 73 different
processes down to only 3 that the
individual florist would have to manage
to ensure the system would work for
them.
But before I could do any of this, it
was important we chose the proper
software to help manage all these
various processes previously mentioned.
Am I ever glad we chose Infusion CRM.
Infusion CRM has allowed us to not only
work through the sales cycle with the
florists, but has been instrumental in
managing all the various processes we
have in order for our marketing system
to be a turn-key solution for our
customers, the florists.
We also plan on using Infusion CRM to
move into other vertical markets for any
business or industry that relies on
multiple sales from the same customers
and the retention of those customers for
years to come.
Again, Infusion CRM has been a blessing
as we have completed our beta testing
for our marketing system. We are now
moving into the national launch phase of
our business plan beginning next month.
Thanks to Infusion CRM, we now have a
tremendous backbone in order to support
all our company's efforts for years to
come. I would recommend Infusion CRM to
any and all entrepreneurs to assist them
in building their dream business.
I promise you, you will reach your
company's goals much quicker utilizing
Infusion CRM. I know I have!" |
| "Although
we have not launched yet (scheduled to
go live in the next couple of weeks) we
can see how the system can really put
more $$$$ and product sales onto our
bottom line...." |
|
Bruce Tan - Global Travel
|
| "Infusion
support is really great. Requests are
attended to quickly and accurately. I am
very impressed." |
|
Paul Galasso - REI Success
|
| "Having
been a Reseller and Implementer of other
sales software packages, I can tell you
Infusion CRM is the real deal. I have
been a customer for over two years and
can tell you I would be lost without it.
Infusion's automation of my marketing
has allowed me to focus on my business
and has allowed me to double my revenue
since I installed it. Thanks Infusion!" |
|
James Montgomery - Montgomery & Company
|
| "Just
getting started but help has been
fantastic and video training is
excellent." |
|
Jeff Turner - localcleanups.com
|
| "I think
that Infusion Software as a company is
second to none in terms of customer
service. The software makes a huge
difference in my business; the customer
service is a great model to duplicate in
my company so that I can create an
outstanding business that works
nationwide." |
|
Matt Zembruski - Living Your Best LLC
|
| "I've
attended some of the Infusion training
webinars and they are excellent. So far
I'm very impressed with the software and
the documentation/training. You guys are
doing a great job and I want to let you
know that.
Also, I want you to know that I was
referred to your company by Matt Bacak
of Frontier Marketing. I know that you
take your affiliate program seriously,
so I felt this was important to bring to
your attention.
I plan to be loading some of my leads
into the Infusion CRM system later
today. And I'm really looking forward to
leveraging this system to the max.
Thanks again. Keep up the great work!"
Matt Zembruski
Living Your Best LLC
Framingham, MA
|
|
Maryann Castellanos - Healthy Energetics
|
| "I didn't
expect that Infusion CRM would pay for
itself in the first few months but it
did. Our situation was beyond
organization with nine different
programs if someone changed an email
address. We had our choice of many CRM's
and chose Infusion for its features but
more importantly for its turnkey quality
and simplicity. Thanks Infusion
Software." |
|
Deborah Fields - Profit Publishing Group
|
| "We are
still in the early stages of using
Infusion, but it has streamlined our
business already. We are excited about
using it to its fullest extent." |
| "Infusion
CRM is absolutely amazing. But believe
me, before using it, I was very
skeptical. I read and re-read your
website multiple times - and everything
sounded great, but companies usually do
feed you the "golden nuggets" - and
forget to tell you about the "hidden
traps". So I did a lot more research and
talked to a lot of marketers who were
using Infusion CRM. Well, long story
short, they all recommended I invest in
it immediately, so I scrapped my old
out-dated CRM - and jumped into
InfusionCRM with both feet. Today, my
staff and I have been using your
software for almost a year - and I can
easily say that it has helped increase
sales, increase conversion rates, and
increase the implementation of our
marketing many times over. In fact, I
can't imagine running our business
without this software. Best of all, it's
constantly being updated, with more
cutting-edge features and functions. (In
fact, we're still discovering all of the
neat things the CRM can do!) Plus,
anytime I have any questions or need
advice, your friendly staff is always
easy to reach and answers any questions
instantly. Overall, your CRM is the best
I've ever used, hands-down, and I would
recommend it to anyone who wants to make
running their business easier, while
increasing profits at the same time."
Jeff Gardner
|
|
Paul Hurst - Hurst & Associates Inc
|
| "Infusion
has proven very easy to use and the tech
support is absolutely outstanding. There
is never any sense of impatience or
annoyance from the customer service
people, no matter how dumb the questions
are. That has really helped us get up
and running fast. Infusion has
transformed the way we approach
communication with customers and
prospects. We now think in "templates"
because virtually every communication we
send is one that we used to send over
and over, creating tremendous
inefficiency. By using Infusion, my team
has learned that with slight variations
in how we write a reply or sales piece,
it can now be a template, already
written and ready to be sent out,
without having to think about it. It has
removed a TON of redundant work and
freed us up to quickly get back to our
most productive activities. Even so,
we're still only scratching the surface
of what Infusion CRM can do. One more
comment: I've found that the responses
to our communications is much more
positive than ever before. Infusion
makes you think about your
communications and how to make them the
best they can be, and they use it over
and over. It's always the best, not
sometimes good, sometimes bad. Because
of Infusion, we're always sending our
very best thought-out communications and
we can see the rsults in the responses
we get. People feel they are getting
more personal attention from us and we
are connecting with customers better and
much more frequently than ever before.
It's awesome." |
|
Craig Filek - Goodfaith LLC
|
| "You guys
are the future." |
|
Caralene McClain - CaraMc Industries LLC
|
| "I am very
new to Infusion. I like having an
implementation coach to help me navigate
through the system. Everyone has been so
helpful." |
"There is
NOTHING better than Infusion. In 4
months I've made a 180 degree switch
from first thinking 'Darn, that's
pricey' to 'Ok, you got me' and now 'I
couldn't imagine my life B.I. (before
Infusion)... because this thing is
INCREDIBLE!'
The CRM simply rocks. And the staff at
Infusion are always working hard to
continue adding new features that make
my life easier every day. With that
said, there IS a learning curve to
anything... and Infusion is no different
in that respect from other tools,
systems, and programs that you'll make
an investment in to grow and run your
business.
Even though I'm a pretty tech savy guy,
getting into Infusion when we first got
it was like sitting in the driver's seat
of a space shuttle...when I've
previously only flown model airplanes!
Thank goodness for their 'mission
control' implementation department.
Within a few days of our purchase, they
contacted me and we began the step-by
step process of getting the system
configured, importing our data, setting
up products and continuity programs,
sale forms, action sequences, multi-step
campaigns, affiliate programs, and
seamlessly transitioning everything from
our old programs into Infusion.
Without the implementation department we
NEVER would have gotten off the ground
with as much speed and precision as we
have.
If you're serious about systemizing and
automating your business, then you NEED
Infusion. And once you've made the
decision to make the investment, your
next step should be figuring out how
fast you can get up and running on the
system to maximize your ROI.
And the implementation department is
there to help you do just that. Get up
and running FAST... so you can start
reducing your stress and making more
money!
The value they bring to the table is
absolutely priceless. Thanks guys for
all your help and all that you do! We
appreciate you!" |
|
James Montgomery - Montgomery & Company
|
| "Just
getting started but help has been
fantastic and video training is
excellent" |
|
John Humphrey - Effortless Living
Institute |
| "What I
like about Infusion is that the company
is continually improving the
functionality of the software, keeping
it current with today's business
environment. Plus, live customer support
is almost unheard of these days, and I
would give them a 5 star rating. Cannot
wait to see what you're going to roll
out to my company next. Keep it up." |
|
Mike Miget - Shelter Mortgage
|
"In all
fairness,
The new trigger thing where I can take
someone out of a campaign when moved
into a certain stage
TOTALLY ROCKS!!!
Just wanted to let you know that." |
|
Rick Armstrong - SPIB Insurance Agency
|
| "Infusion
Software is the best all around CRM
software I've ever seen. We are very
pleased with it's capabilities and the
support we receive." |
|
Bruce Melklejohn - Mesa Mortgage
Corporation |
|
"If you like to play with software, or
need only a contact manager, buy
Outlook, ACT, or Goldmine. If you want
to concentrate on sales and follow-up,
take a hard look at Infusion CRM. I am
willing to bet a steak dinner that you
can recover the cost of the software
immediately if you simply enter your old
mailing list into the database and
implement a campaign to bring those
folks you have been ignoring back into
the fold."
Bruce Meiklejohn, President
Mesa Mortgage Corporation
Santa Fe, NM
|
|
Kathy Burris - College Funding Network
|
| "I'm
constantly impressed by your Tech
Support staff. They're friendly,
knowledgeable and ALWAYS follow-up." |
|
Sim Goldblum - SLG Consultants
|
| "The
support team is dedicated to my success
and responds well." |
|
Katerina Chase - John Childers Wealth
Academy |
| "As a new
customer, it was very important to me
that I had the training resources I
needed so I could get started quickly.
The training resources that Infusion
Software made available to me are the
best I've ever seen. The resources I had
available to me were exactly what I
needed to get myself implemented
quickly!" |
|
Todd Brown - More Chiro Patients
|
| "I used to
use one of the most popular
autoresponder systems out on the market
before coming to Infusion. I thought it
had everything I needed. man, how far
off I was. Knowing what I know now I
would have switched over years ago. It's
one of the best things I've ever done
for my business." |
|
Darby Schnepf - My Wedding Film
|
| "I LOVE the
CRM. I am finally using it like I'm
supposed to and it's fabulous." |
|
Darcy Juarez - Dentist Profits
|
| "Having
Joel and JR come out for 2 days is one
of the best things that we have done! We
sent out an email while they were here,
utilizing one of the many tricks that
they taught us –and our ROI on
that email more than paid for their trip
before they even left our office! It
makes using Infusions' on-site
implementation and overhaul services the
most brain dead decision that you can
make. If you are looking to take full
advantage of your CRM you would be
stupid not to have these guys come out
for two days and teach you anything and
everything that you need or want to know
about your system. Thanks again!" |
|
Ruth Whittington - Rx Communications LTD
|
| "I like
this software a lot - after some initial
struggles with swapping over the emails
and integrating it with our use of
Outlook, we've found it very easy to
use. In fact, thanks to a new method of
working with tasks etc. I have an EMPTY
inbox for the first time in 6 years!
Being based in the UK but with a global
business, traditionally NOT an
information marketing company, I think
we found the implementation of the
software more challenging than if we had
started from scratch. But overall, even
if we haven't really tested it yet on
our new info marketing products, I feel
happy that the level of support we
receive will help us master it fairly
quickly. The implementation went
surprisingly smoothly, and even more
surprising is the way my team has
adapted to it." |
| "I like the
way CRM is set up. I like it a lot
better than our old database. Infusion's
CRM is very user-friendly." |
|
Jesse Cannone - Achieve Fitness
|
| "The
combination of the software automation,
becoming extremely more efficient, 10-11
leads automatically going through my
marketing campaign without me having to
do a thing, that plus improving my
marketing message on my website has
literally tripled my business. We went
from doing $10,000 a month in personal
fitness to over $30,000 a month. That's
with me doing none of it. The marketing
is automatically happening; you don't
have to do anything." |
| "I would
like to take this opportunity to thank
you again for the wonderful user
conference Infusion put together. I'm
really amazed to see the owners and
employees of the company so passionate
for the product. Before I came to the
conference I thought 'I'm an Infusion
customer' but being there and listening
how you guys feel toward us makes me say
'I'm not a customer anymore I'm part of
the Infusion family!'" |
| "Infusion
does a great job of answering questions
on the customer service line without
feeling like they are trying to get me
off the phone" |
|
Colin Meeks - Complete Money Management
|
| "Infusion
blows away any other contact management
system I have used (ACT, Goldmine). It
does the job of an entire department,
and I am probably only using 25% of what
it does. Well worth the investment; I
could not hire someone for what this
costs, and it works 100% of the time,
unlike any employee." |
| "Infusion
is incredible. We've been using the
software over the past year and it has
transformed our business. In less than
12 months we've grown from a small
company doing just a few grand a month,
to now over 7 figures in annual
revenue... all with tremendous speed.
That growth would NOT be possible
without the leverage Infusion has given
us. Not only are we able to implement
all the incredible marketing campaigns
we want, but we're able to get real time
reports on everything (from sales,
marketing, order reports, etc.) and keep
it organized and under control. I
recommend it to every business that's
serious about growth. The investment is
not optional- it's a MUST." |
|
William J. Locklin - Nightscaping
|
|
"When it was recommended to me by two of
the leading direct marketing "guru's"
that was all it took for me to give you
a "shot". The program is great! Your one
on one support staff is more than I ever
needed. I would be glad to recommend
your CRM to any one. Thanks for all your
support."
William J. Locklin President
Nightscaping
Redlands, CA
|
|
Alan Mills - Premier Mortgage Northwest
|
| "This is
the first time I've ever had a help desk
actually live up to its name!" |
|
Ian Thompson - Caramal Holistic Health
Shoppe |
| "We
launched our first campaign last month
through Infusion CRM (October 1-31,
2007) and generated an additional USD
$7,000 in gross sales. Our gross sales
are normally around USD $25-28k so this
is an increase of around 20-25%. So good
news! This is just a start and was only
from existing customers. We are now
working at the new customer generation
side to increase search engine ranking
and testing website design/copy to
increase conversion. Now we have just
about fixed the back-end sales side of
the business we are now more confident
in working to drive more traffic to our
sites (PPC, Video, blog and other
areas)." |
|
Rick Armstrong - SPIB Insurance Agency
|
| "The system
is great and I've found the service has
become much more responsive than it was
when I first signed on. Very happy at
this point." |
"Although
it's only Day 10 using your CRM, I have
immersed myself in the Infusion
environment. A sincere thank-you for
partnering with us in establishing a
vital platform for our sales and
marketing activities which is giving us
all of the tools we needed (and more)
for the profitable expansion of our
company globally.
Just when we think we have mastered how
to harness the Infusion marketing
intelligence, we find another method,
another feature or we benefit from the
system-wide software updates. All of
these add even greater depth and
professionalism to our marketing efforts
and further cements our relationship
with those we love most - our customers.
To add to this...I have had many years
experience in the IT industry and I have
never seen such responsive and
knowledgeable support people. Cheers to
knowing our customers better and
leveraging our opportunities for growth
more cost effectively and intelligently.
Thank you Scott, Clate, Larry, Brian and
the Infusion team." |
|
Clint Howard - Fitness Together
|
| "I have
been extremely pleased with the support
available." |
|
Lloyd Richardson - iBalance
|
| "I have
tried and purchased 3 other CRM's. They
seem to do all the same things, but the
marketing side of infusion CRM is what
we have been looking for." |
|
Bob Whitaker - The Daily Plan-It LLC
|
| "For 20
years I've been searching for a
user-friendly, small-business oriented,
totally integrated CRM. I delayed
switching from our paper-based system
until my friend Drew Miles recommended
trying Infusion CRM. Now I'm
recommending it to all of my
home-business and small-business clients
nationwide!" |
|
Staci Tousignant - Vela Alegria
Consulting
|
| "We have
only just started using the Infusion
software and continue to be amazed on a
daily basis at how robust and full
functioning it is. We can see how this
is going to help explode our business!!" |
|
|
Neil Cameron - Beaut Photos Dot Com
|
| "I am very
new to Infusion CRM and am only starting
to 'take hold' of it. The support is
unquestionable and gives me a firm
belief that I will make a profound
difference to our marketing ability and
results." |
|
"I like the fact that you are always
improving your product but it doesn't
really make much difference to me. It
seems like there are many ways my
business could benefit from your
products Also, I like that all customer
service calls lead to a live person
now."
Greg Cowart
|
| "The
overall system is great and I find the
automated emails very helpfull in
building my business. I have generated
far more income from the CRM than the
cost to have the system." |
|
Laurie Long - AGL Publishing
|
| "Support
has been a big help to me. I got my
campaign going that I had been
struggling on and now understand how to
do the next three that I have planned. I
am sure I was a challenge to Infusion's
support but they really were a huge
help. They also pointed me to a training
video that I found helpful. I'm sure I
had a link to it somewhere, but it was a
good reminder." |
"...anytime
I have any questions or need advice,
your friendly staff is always easy to
reach and answers any questions
instantly.
Your people seem to be top-notch. Very
friendly. And when we call in, we get a
feeling they're going to help us. One of
the best ways to diffuse problems is to
have (a) friendly people who (b) seem
driven to solve the problem." |
| "I tell you
what...this system I reckon, Scott, has
paid for itself already in the first
week. Seriously, I love it...these
people log onto our website, they get
two e-mails before we've even talked to
them, and they're buying the product." |
|
"The days of double and even triple
data entry are gone. The amount of
time (and money) this has saved me
easily justifies the costs of
Infusionsoft. Internet marketing is
so important to small business, and
the automation features of this
software product are second to none.
Now I have the time to focus on all
of the other areas I need to grow my
business. Thanks Infusionsoft!"
-Jeff Schneider, Schneider Group
Consulting and Investments, Ltd.
|
|
Ian Thompson - Caramel Holistic Health
Shoppe |
| "We
launched in July and sales went down.
After sorting out the system issues our
August sales were back to normal. We
have been able to centralize our
customer service and are about to
undertake a campaign to our existing
customers that will (hopefully) increase
our sales to the level we know we can
achieve by using the Infusion system.
The Infusion customer service and new
system features suggestions and
development have been marvelous! Next
year I am certain we will easily have
paid for the Infusion system..." |
|
"As a small business owner, using
Infusion CRM has been the best marketing
software decision I ever made, and has
been worth the price. Finally there's a
team software guys that get what I need
to do marketing, both online and
offline. This is the most complete
package I have found, and it is
especially working will to reduce the
costs would have for additional staff to
follow-up on leads, and give customers
the attention that they deserve."
Rob Carsello
Mn3.web
Chicago, IL |
|
Saniel Bonder - Extraordinary
Empowerments
|
"You guys
are very patient and persistent in
making sure that the whole thing has a
human touch and that the edges of any
kind of implementation like this are as
easy as they can possibly be. Well,
thank you. Yeah, this is a really good
example.
I say that the online training videos
and also the webinars that you guys have
are just fantastic." |
|
Wassim Dabboussi - ADscene Promotions
|
| "This CRM
is the FIRST i have ever used that has
allowed me to market to my list in the
way I want...finally a CRM that
understands marketing." |
|
Bob Morris - American Residential
Funding
|
"The search
feature on it is really awesome being
able to find people. You can find them
by telephone numbers so when your caller
ID comes up and somebody calls in, you
can already have that up before you call
them back if you missed the call.
Downloading reports is incredibly easy
with the different clients that we work
with. We have got a couple of different
fulfillment systems that we go through.
I can download the report. Once I get
the orders, I can specify what
information I want for what reports
because I don't want my fulfillment team
getting the credit card numbers, but I
don't want to necessarily click on each
one of those buttons every single time.
So, I save that report just for my
fulfillment team. For my system, for my
uses, I may need that information. So,
you can download exactly specific
information that you need and then reuse
that report day in and day out every
time you need to download that
information for your fulfillment team.
Uploading information, one of my clients
has several different ways that they get
leads. So, I download those leads every
day from those and then I upload them
into Infusion. The way the campaigns are
set up, it is very specific. If I am
uploading it from x system, it gets
loaded into x campaign. If I upload from
y system, it gets loaded into y
campaign. It keeps track of the
affiliates. It keeps track of what
campaign promotion code they responded
to. So, when my clients log in, they can
see exactly what add campaigns are
working, what campaigns aren't working,
the response rate. From there, once they
are in the campaign, they can see the
response rate on a campaign too. It has
been really useful for that.
The most helpful thing during the
implementation process has been the
online tutorials... they are phenomenal!
My staff loves them! These tutorials
make your product a winner compared to
other solutions where you need to read a
400-page users guide (which you don't
read and so you don't end up using the
software)." |
"I have
used several web based systems prior to
Infusion. Infusion is by far the best
e-marketing system on the market."
-Rajesh Jyotishi, Shalin Financial |
|
Katie McGrath - Hoffman Realty Group
|
"I still
can't believe all of the things this
software can do. On our initial
implementation call, my stomach hurt
because of how long we've lived without
something like Infusion CRM. I love how
it automatically adds or removes someone
from a campaign -- it's so simple.
Before we got the software we had to do
everything manually. Already, I can have
new leads put their information into our
website, the lead is created in the CRM
and automatically assigned out to a
sales rep and all of the automated
marketing happens right away.
It will finally be possible to track how
our leads are being followed up on and
dealt with. We now know how many deals
are in each stage, and if they've taken
longer to get to each stage." |
|
Meny Hoffman - SmartStaff
|
|
"Infusion I couldn't have done it
without you! This is the best
business decision I have ever made".
|
|
Shane Doll - President of Shaping
Concepts
|
"This
letter is in reference to the fine job
my implementation manager Mr. TJ
Lorenzen did with our company's set up
of the CRM. I own and operate personal
training studios in South Carolina and
finally decided to use your company's
services after much recommendation by
Jesse and Keith Cannone. I am so glad I
did! I know that the service will pay
for itself many times over.
As the owner of a small business I rely
heavily on a team of specialists to help
me with operations. It can be very
difficult learning so many different
variables while still trying to be a
manager, trainer, and entrepreneur.
Learning how to use the CRM was no easy
task for someone like myself that has
limited computer literacy skills.
TJ did and excellent job guiding me
through the process serving as a teacher
while setting goals for me to reach each
week. He listened to my unique needs and
came up with great solutions to our
problems. His knowledge and caring
attitude to think outside the box for my
business was a huge asset. He did more
than just show me how to use the system.
He listened to my needs and helped me to
customize campaigns for our clients and
prospects.
I can't say enough about his service and
attention to details. He represents your
organization very well. As a business
owner I always like to hear when we do a
very good or a very bad job. In this
case, you'll be glad to know that one of
your employees did a very good job. I'd
be glad to serve as a testimonial at any
time and will highly recommend your
services to other personal training
studio owners. I also consult with
aspiring studio owners and will make
your service a "must have" on my list
when consulting to others. Thanks again
and I'll keep you posted." |
|
Karen Glazer - Glazer Kennedy Inner
Circle
|
"I wanted
to get into the accounting function of
Infusion CRM. The question I get asked
most is how we use it to process credit
cards. We have a lot of members and they
are on continuity programs. They are
automatically set up –when
someone signs up for a trial membership
online, it automatically sets up the
contact records and it sets up their
continuity program that after the third
month they will automatically be
charged. We don't do anything. It's
actually just automatically done. The
cards are charged every month and it
works well.
Another thing that we can do is charge
people over time. We can do installment
payments very simply. You can spread the
payments out over how ever many months
you want. People are then automatically
charged. We get notification if the
credit card doesn't go through.
A new feature for Infusion CRM is
helping people like me deal with the
credit cards that fail. You can
automatically send to all the people
whose credit cards declined an e-mail or
we can try to charge their cards again.
Actually they are automatically charged
again the amount of days you pre-set
into the continuity program. If after
that period of time they still don't go
through, you can select whose card you
want to try to recharge. You don't have
to do it one by one. You just check it
off how ever many it is. You can send
them an e-mail, you can cancel their
membership, you can do anything just by
click of a button. It saved us an
unbelievable amount of time. It used to
take us about 40 hours per month to deal
with our credit cards that failed and
now it takes about two. It is
unbelievable the time saving." |
| "I wanted
to give you a little feedback about our
implementation experience. I think we
got a good overview of the system when
we went through our demos with you.
During our Fast Track Implementation, we
got a solid understanding of the large
elements of Infusion and how they work
together. I don't think the light bulbs
really started going on for us, though,
until we spent two days with our Onsite
Implementation team. Those two days were
the most productive time we have spent
on the project. All of the elements of
the system and how we could use them to
meet our needs really came into focus.
Their knowledge of the Infusion system
is extensive. I just can't say enough
about the depth and breadth of their
understanding of the system. The only
thing we regretted was that we didn't
have them for one more day! Their
training was just outstanding and I
would strongly recommend that all new
Infusion users take advantage of Onsite
Implementation." |
|
Anthony Torres - Piranha Marketing
|
"My name is
Anthony Torres and I work for Joe Polish
in Piranha Marketing. I am in charge of
actually getting out the marketing
campaigns that we send out. Database
marketing and having a handle on the
database is one of the most crucial
areas of your business; however, it is
also one of the most frustrating and
dull parts of the business until we
found Infusion Software.
Let me tell you, if you would like to
eliminate the complexities of sending
out a sequenced mailing so it happens
virtually automatically without you
having to remember or keep a tickler
file or any of that nonsense, then
Infusion Software is the way to go.
If you would finally like to easily be
able to segment your list at the touch
of a few buttons, then Infusion Software
is the way to go. And finally, if you
would like to instantly start making
maximum money from your database, then
Infusion Software is definitely the way
to go. Let me tell you why.
We spent months and months literally
researching many other options out
there, including some very, very
expensive customized database and CRM
programs. What we finally found with
Infusion and the capabilities that they
are able to give us; what they offer us
compared to all of the other choices out
there, I mean it's incredible.
As you know, most savvy direct marketers
out there are master salesmen, very good
copy writers, but are not very computer
or database savvy. If that describes you
as a marketer, then you need to do
yourself a favor and invest in this CRM.
People will think you've become some
sort of a database marketing god,
because as you well know good copy and
good salesmanship is only half the
battle. The list that you send it to is
vitally important and being able to get
a handle on who exactly you are sending
this marketing message to, it's a big
part of the puzzle.
You need to invest in the software if
you want to start making more money and
saving a lot more money by tightly and
accurately focusing your list selection
and start making them very specific
targeted offers.
Dan Kennedy talks about this a lot. Up
until now it is very difficult to do.
However, if you're able to do it, it
works wonders.
The good part about this is Infusion
makes this as simple as pressing a
button. Infusion Software has made my
job 50 times easier and much more
effective. I highly recommend them to
everyone and of course all of my direct
marketing friends that I've already
recommended them to.
Do yourself a favor. Check out Infusion
CRM Software." |
| "Adding new
features... constant and never ending
improvement... I like that about you. I
have questioned my initial and ongoing
monthly investment but I hang on.. cause
it just keeps getting better." |
|
Jon Keel - Improved Results
|
| "Wanted to
email you about the very good experience
I've had so far with my implementation
manager. He has taken a very
professional yet helpful approach in
helping me get Infusion CRM implemented.
I appreciated his flexibility as I
needed to reschedule several calls. He
is a definite asset to your team; I hope
he's part of Infusion for a long time.
He adds a tremendous value to your
organization." |
| "Infusion
CRM has been an outstanding software
core for our integrated system. We've
been in the ERP and custom software
business for 21 years but I did not have
the time or resources to dedicate to
developing the system that I needed
in-house. I chose to use Infusion
because it had a huge list of features,
all built for automation, and it could
be used in a general "API-like" way. It
has worked handsomely, allowing us to
wrap our customer-facing applications
around it and use it for automated
billing, automated core marketing, and
even affiliate management. Simply
outstanding!" |
|
Bruce Meiklejohn - Mesa Mortgage
Corporation |
| "If you
like to play with software, or need only
a contact manager, buy Outlook, ACT, or
Goldmine. If you want to concentrate on
sales and follow-up, take a hard look at
Infusion CRM. I am willing to bet a
steak dinner that you can recover the
cost of the software immediately if you
simply enter your old mailing list into
the database and implement a campaign to
bring those folks you have been ignoring
back into the fold." |
|
"I'm just getting started and just
now training and am already blown
away by this program. This was the
best decision I've made since
starting my new company and will be
in my opinion, the reason we will
succeed! Looking forward to really
getting to know everything about
this great program!"
-Marion McGrath, Mastering
Remodeling Systems
|
| "Infusion's
product and customer service are
stellar" |
|
Joe McVoy - Profitable Marketing Systems
|
"If you've
ever had problems implementing hopper
systems for yourself or clients, this
note will be the best thing you've read
all month.
A short story...
Before I sold it recently, I had a
direct marketing Internet business that
automatically captured visitor's names
and emails when they came to my web site
and then sent them a 26 step auto
responder sequence by email.
This worked fine using the 1shoppingcart
system I've told many of you about until
I started helping other clients and
starting two more companies. Then I
found myself trying to coordinate direct
mail letters, postcards, emails and also
sales calls needing to be made by sales
people for 3 businesses... The shopping
cart system worked fine if all I wanted
to send was emails, but once you
combined phone calls, direct mail and
getting sales people involved...it gets
ugly...
My wife, Jeanette, helps me in my
business and was spending most of her
time trying to get this done for 3
different projects.
...then I got 2 more...
.. So I went to a Dan Kennedy
Information marketing seminar in
Cleveland. (These things cost me big
time because I always buy resources from
the "back of the room")
This one was no different.
Towards the end of the 3 days, there was
a presentation from a company who had
developed a web based system with 3
prominent information marketers to
manage complicated marketing campaigns
with lots of logic paths...if this, do
that, if not, do this... combining
email, direct mail, telemarketing, voice
broadcast, opt-in faxes and even a sales
force management system.
It also had a shopping cart built in
which could be set up to send orders to
a fulfillment company for processing.
It could automatically stop campaigns if
a specified action was taken and even
automatically subscribe the customer to
a new campaign to get them to buy or do
something else.
Pretty much, if you could flow chart it
on a piece of paper, you could get the
system to do it and, you could have
dozens of campaigns going all at once.
I immediately realized I could use this
to execute for my own businesses and
clients too.
So I signed up... and, unlike some other
things I've bought, I'm actually using
it.
Here's a simple example of how I'm using
it:
I have a multi-step campaign where there
is an interlocking series of 12 emails
and 3 personalized letters... and,
exactly 7 days after the first letter
gets mailed, a sales person needs to be
notified to make a follow up call.
If anyone asks to be removed or if they
call in, then they need to be removed
from this sequence and signed up for a
different series of 3 emails and 2
letters.
“Now, imagine 10 new leads are
coming into this system to manage every
day... and... if you really want a
headache, how about if you had 20
different campaigns like this for
different clients and some involved
opt-in faxes or voice broadcasting?
How would you like to try making sure
all these pieces go to the right people
at the right time? This system can do
it. Here's how.
It sends out all the emails
automatically at the appropriate
intervals and for the personal letters
it sends the Word document with the mail
merge letter and the Excel list with
names & addresses to Jeanette to send
out the letters.
She can do the mail merge with one click
and doesn't have to try and figure out
who gets what & when. When it's time for
a sales person to call, the system sends
the info of who to call and what to say
by email to Ed, my sales guy in S.
Denver. If I wanted to, I could give Ed
limited, remote access to the system by
web and let him put his notes from sales
calls in the prospect record...but you
don't know Ed.
I tried to get him to use email and the
best I could do is to get him to agree
to check his email twice a month...
...so what we really do is fax him the
emails because he doesn't "do email"...
and, now while I'm writing this I just
realized I should have had the system
send him an automatic fax instead of an
email... so I'll set that up later.
Now that everything's set up, I don't
have to do anything at all to make all
this happen and I can charge my client
for it and he'll never know how easy it
was to do...and, best of all, I could
have 50 of these campaigns all going at
once and still not have to do anything!" |
|
"Infusionsoft has the ability to
drive any small business, cutting
through the red tape of multiple
systems to track and monitor sales
from your marketing efforts. Well
done, Infusionsoft."
-Terry Hamill, Catalyst UK
|
| "There is
simply no one else that can do what
Infusion can do. Many providers offer
various components, but nowhere else can
you find it all in one system.
-Cheryl Foster, JBK Marketing/Loan
Officer Success |
|
Sam Collins - Sam Collins Marketing
|
| "It took me
a while, but I finally found someone who
understood my pain. Before finding
Infusion I tried several CRM's, but none
seemed to really work for me. I've used
CRM for about 2 years and in the process
I developed my own Niche product for my
Reverse mortgage business. Infusion was
there again with the expertise to fine
tune my process to make it
understandable to convey & distribute my
Reverse mortgage Marketing System to
others in my inustry. Three impressive
people stepped up to the plate to make
it happen, David Lee, Brad Martineau,
and TJ Lorenzen. When you put real
people who understand, then add
technology, you can't help but be a
winner. Thanks guys and thanks Infusion
for making it happen. My advice, if you
want something that works, this is it." |
|
Anthony Torres - Piranha Marketing
|
"We use
Infusion Software for not only tracking,
but for automating the campaign.
Otherwise, the multi-step follow-up
would be virtually impossible to manage.
For marketing purposes, you won't be
able to find anything better...plus it
also allows you to automate not only the
direct mail campaign, but it will let
you auto-mate the voice-blasts and
e-blasts, and fax blasts too.
They built their entire software
essentially around the needs of
information niche marketers and the kind
of multi-step, multi-media marketing we
do.
We shopped around a lot before we
decided on using Infusion, and the only
thing that came remotely close was to
have something custom built for
us...which as you might imagine, can get
pretty costly. So using Infusion is
almost like (and in some ways better)
than having a custom, $80,000 CRM built
for you. Because they have a big support
team down there.
And when you compare the costs of other
alternatives, not to mention the "lost"
money you throw away with inadequate
follow up, they really are "cheap" from
a marketing investment standpoint. And
they probably should and will be raising
their prices soon.
Most entrepreneurs think nothing of
testing $4,500 on a full page ad to
generate leads, but they won't invest
$4,500 for a CRM that automates your
follow up for you???
It doesn't make sense.
If you don't have a solid system in
place to follow up and maximize those
leads, guess what...your just letting a
lot of potential dollars just go down
the toilet.
Anyway, that's my two cents.
Infusion is NOT perfect by the way, but
they are constantly working on improving
every day, and they are 10 times better
(and cheaper) than anything else out
there that's comparable." |
| "Your
system is pretty solid, and usually if
something is missing you are able to
incorporate it rather quickly." |
| "We LOVE
Infusion! We have only been using your
software for about 3 months now, but it
has dramatically changed the way we do
business. It has increased our ROI by
10% on some products, and we are
implementing it with others as we speak.
Your technical support is THE BEST! Each
time we call, the phone is answered in
less than a minute, the people are
genuine and smart. They know how your
product works, and know how to make it
work for us. Thank you for giving us the
power to do business the way business
should be done!!!" |
|
Karl LeBlanc - Old Crest Mortgage
|
| "I first
came across Infusion Software back in
June of 2005. Your company has been
marketing me ever since. And here I am,
7 months later purchasing your product.
I figure if you can sell me, your system
of marketing has to work. You've stayed
in front of me and I decided it's time
to try something new. It's time for me
to market like that." |
| "Support is
always available. Product supports our
marketing efforts very well." |
|
Robyn Lighthammer - Deltennium
|
| "A complex
but fantastically well designed system.
Wish we could have Brian (our IM) for a
week of training as he is one
exceptional employee! Thanks for your
creativity and insight." |
| "I'm so new
to this but obviously you are doing most
things right. Asking for our input is
'right', having an implementation
manager is priceless (even though I
haven't been good at doing this!!)" |
| "I could
not live without it really." |
|
Han Zuyderwijk - Alura Group
|
| "CRM
software? I have tried them all
(SalesForce, NetSuite, Act, Maximizer,
Commence, SuperOffice). Trust me, none
of these packages can top Infusion CRM.
Unlike these other CRMs, Infusion
actually makes money for us. On
auto-pilot! It sends the right message
to the right customer and reminds them
regularly what we have to offer. And
when customers are ready to purchase,
they can do so with the integrated order
forms or shopping cart. This unique
integration between CRM and shopping
cart is brilliant! And the fully
customizable triggers that are activated
by user clicks are immensely powerful
for building a better converting CRM
database. In the few months we used
Infusion CRM, we have seen our
conversion rates going up. At first, I
had a hard time convincing our
accounting people to purchase Infusion
CRM, but from the first month we started
using Infusion CRM, it has paid for
itself. And we are not even using the
system to its full potential. It has
been our best investment so far." |
| "Not only
is the software great, but when I have a
question, your technical support team is
very helpful. Thanks for the great
product and the support you offer. I am
still in awe of all that Infusion CRM
software can do!" |
| "The
training videos are very useful, and
being able to contact support to fill in
the gaps always helps." |
| "The
software is very good. The concept is
good and so is the functionality" |
|
Kimberly Eckert - Eckert Centre for
Learning and Wellness |
| "I am so
excited about getting started with your
software! When I see the prompt emails
and the progress of service through the
emails you have sent to us in the brief
two weeks since purchasing, I am so
excited about getting my business to
that same level! We'll keep you posted
on how your software is changing our
clinic for good!" |
| "The
program as a whole is great, it's user
friendly and versatile." |
|
Rosemary Augusta - Weight Loss Warrior
|
| "I'm too
new for in-depth user comments but so
far response from your side has been
most helpful and responsive. I am
looking forward to completing
installation of your software and
starting my first campaign." |
|
Karen Glazer - Glazer Kennedy Inner
Circle
|
"Well,
there are lots of things that I love
about the software.
Talking about the continuity program -
you know, we have been here since I
guess Monday. It is the first of the
month for us and thousands of peoples
credit cards were automatically charged
while we were sitting her at the
seminar, which is just incredible. What
I also want to talk about is when
somebody comes to sign up as a new
member for us, it is just so simple. If
somebody goes to DanKennedy.com and
signs up as a member, their contact
record is automatically set up. Their
billing is automatically set up. There
is really nothing for us to do. We have
been able to keep our staff at a small
number of people, which we like. It has
just been amazing for us." |
| "I never
feel rushed on the phone when I talk
with any of the staff. They are focused
on our success!!!" |
|
"Spend a few minutes with the
Infusion staff and you'll be sold on
this group. Enthusiastic, dedicated,
caring, and super sharp folks ready
to help you as they have helped me.
Join us - and put YOUR marketing on
autopilot."
Charlie Seymour Jr.,
StageMagazineOnline.com
|
| "You guys
are great at staying in touch and
updating me with the 'latest and
greatest' that you have to offer." |
"Although
it's only Day 10 using your CRM, I have
immersed myself in the Infusion
environment. A sincere thank-you for
partnering with us in establishing a
vital platform for our sales and
marketing activities which is giving us
all of the tools we needed (and more)
for the profitable expansion of our
company globally.
Just when we think we have mastered how
to harness the Infusion marketing
intelligence, we find another method,
another feature or we benefit from the
system-wide software updates. All of
these add even greater depth and
professionalism to our marketing efforts
and further cements our relationship
with those we love most - our customers.
To add to this...I have had many years
experience in the IT industry and I have
never seen such responsive and
knowledgeable support people. Cheers to
knowing our customers better and
leveraging our opportunities for growth
more cost effectively and intelligently.
Thank you Scott, Clate, Larry, Brian and
the Infusion team." |
|
Colin Meeks - Complete Money Management
|
|
"Unbelievable - the best overall thing I
have done for my business. Not only is
it the most phenomenal program for CRM,
it gets you thinking of all that you are
NOT doing and should be doing, and then
makes it easy to implement coming from
ACT, Goldmine, and the cut and paste
approach of 13 years. This is the
best...thanks." |
"I've used
your CRM software for a long time, but
it wasn't until after I watched the
tutorials that I really began to
understand how powerful the software is.
The tutorials really are VERY helpful"
Liz Stiles
RHPI, Inc.
Fayetteville, NC |
|
Daniel Compton - EDLF Publishing Inc
|
| "The system
does exactly what we need for our
business. Once set up, it is easy to
execute and maintain. We have many
different projects and Infusion keeps it
simple. The web based access is perfect,
we are all on the same page at all
times. I now have more time to build the
business." |
|
Cameron Dunlap -Speciality
Communications Inc |
| "The grass
isn't greener! I got the impression that
I could do better with another email
deliverability system promising huge
deliverability, so I gave it a try. What
I found was that their deliverability
was no better at all, in fact possibly
worse. So now I'm back, where I belong.
My advice to you as an Infusion user:
Stay right where you are. The grass
isn't greener." |
|
Shelle Soelberg - Let's Play Music
|
| "When I get
an automated e-mail with a new lead, I
think, "That would have taken me 6
hours!" I celebrate over the 10 seconds
it takes to read the e-mail and relax
knowing that the lead is being taken
care of, without my ever touching it.
With Infusion, I feel like I now have
employees doing for me what I used to
have to do, employees I couldn't afford
to pay. Before Infusion, it was
literally impossible for me to grow my
business. As a mother of 5 children, I
didn't have the time, I didn't have the
tools and I didn't have the training.
Infusion has given me everything I need
to take advantage of the technological
elements of business building. I thought
it was way out of my reach, but they've
put it in my hands." |
|
Pamela McAllister - New Futures Press
Inc
|
| "I've only
been using Infusion CRM for a month, and
already I'm blown away by the
possibilities. I'm sure I'll have
something more specific to say at some
point in the future. For now: thank
you!" |
|
Kevin Connell - Accu-Screen Inc
|
| "Infusion
provides a total easy solution for all
of my CRM needs. Highest Praise!" |
"Infusion
helped me launch an info business within
a very busy law practice. Now, it
manages both businesses. Every time I
think "can it do that?" I find out that
it does do that (or I call tech support
and they add it to their "wish" list). I
highly recommend Infusion CRM for any
business that wants to take their
multi-step marketing to the next
(indeed, the highest) level!"
Ben Glass
Ben Glass Co. |
|
Troy White - Responsive Direct Marketing
Inc |
| "The
marketer's dream software! I am new to
Infusion and am just getting things
set-up and rolled out. So far, I have
seen how much money I have been throwing
out the window without this software. It
will make my life much easier with the
automation tools in place - and I am
constantly amazed with how much it can
do. I can see how this will easily add
50% (minimum) to my bottom line in the
next 12 months." |
|
Ben Glass - Great Legal Marketing & Ben
Glass Law |
| "I've been
using Infusion CRM since early 2006. I
could not have started my information
marketing business without it and
certainly could not continue at our
torrid pace now without it. The software
has grown as we have grown. My only
regret is not taking enough time to sit
down and figure out all the additional
ways it could be helping me!" |
|
Josh Lewis - Lewis Lending Inc
|
| "The
product is quite good. I see no
alternatives in the market that I would
consider comparable." |
|
Matt Gillogly - Psalms One & Coaching
for Lifestyle |
| "We are
enjoying the software. We have had a few
learning curve items, but overall very
pleased. I plugged you guys at a recent
Kennedy Gold/VIP meeting. Hopefully it
will translate into some sales. Your
team has been very responsive to
questions we've had." |
|
Matthew Smith - iTime Marketiner Inc
|
| "I love
Infusion CRM because it ties together
all aspects of my sales and marketing. I
used to use Salesforce.com, but it just
didn't offer all of the features and
benefits that I get with Infusion CRM.
With your product, I can automatically
charge credit cards, run recurring
payments, fulfill orders and provide
great customer service. I can
efficiently manage my sales reps and
their leads. And I really like the
multi-step follow-up campaigns I can do
using e-mail, voice broadcast, fax and
direct mail. The fact that it all runs
on auto-pilot is a dream come true.
Thank you for creating a fantastic
product!" |
|
M Brent Payne - M Brent & Company
|
| "Though I
am a new user and just getting up to
speed I love the help and training you
give." |
| "Man I love
you guys, (I'm sure that was inclusive
for all the wonderful women at Infusion)
you have saved my butt again. Thank you
so very much for doing this for me." |
|
Eric Ruth - Fitness Marketing Systems
Inc
|
| "If you
understand the importance of timed,
linked sequencing in your marketing and
compounding penetration through multiple
media, then you probably have
experienced (or at least heard about)
the kind of staggering ROI those
activities produce. But you've probably
also experienced (or heard about) how
labor intensive and even chaotic it can
be to seamlessly integrate the multitude
of applications necessary to carry off
high-impact, high-ROI marketing like
that. It was the frustration of juggling
multiple applications, dropping balls
routinely, that brought us to Infusion
CRM. What they have created is the Holy
Grail of direct response marketing
management. The application is simply
amazing. And the folks behind the app. -
their support and customer service - is
second to none. If you're a serious
marketer, this is the solution you've
been searching for. |
|
Kit Elliot - Gardner Marketing Group Inc
|
"I love
Infusion Software this week...this week
I learned how to AUTOMATE MY BUSINESS.
Let's say that you have products that
are ready to ship. I set up a
fulfillment company that ships my
customers whatever they order. Infusion
handled this pretty easily. I uploaded a
CSV file and the fulfillment company
shipped it out. Then I emailed the
customer a receipt. I followed so many
steps.
This week I learned a SIMPLE, EASY
method: ONLINE SALES FORMS. All of our
orders are entered by using an online
sales form. One of the simple steps is
the action sequences that allow me to do
a RANGE of actions associated per order
that runs completely on AUTOPILOT. For
example, as an order is entered by the
customer or one of our sales reps, and
the credit card runs through
successfully, I have it set to
automatically EMAIL the fulfillment
company the customer's information then,
it sends an email automatically to the
customer giving them the order
confirmation. Finally, if there is
anything for us to do with regards to
fulfilling, I send an email to that
person.
It all happens automatically and we can
grow our business to infinity!" |
|
Dan Bradbury -
CoachingBusinessBuildingBootcamp |
| "Infusion
is the best thing since sliced bread! It
makes segmenting and marketing my list
so effortless, unlike the huge headaches
I had before. I'm now able to ensure the
right marketing message gets to the
right person. The results have been
hugely increased sales, Infusion has
added an extra $23,000 to my bottom line
in the 2 months since I signed up!
Thanks a lot Infusion!" |
|
Dr Peter Ursel - Kawartha Cosmetic
Medicine & Vein Center |
| "I have
been receiving your marketing pieces for
the past couple
years...and...well...they must be
working because I want to buy your
software." |
|
James E Gaskin - Network World
|
| "If you're
not ready for something like this, at
least remember some people, maybe your
competitors, believe more efficient
marketing will grow their business.
Don't let that growth be at your
expense." |
|
Susan E Miners BN MS CMTA - A Healing
Homeplace: New England |
| "Thanks for
being real people helping other people
make a difference. A lot of people are
and will be grateful to Infusion now and
in the years to come because they got
the help they needed to learn how to
listen to their own unique needs for
true good health." |
|
Ronnie Nijmeh - President and Founder of
ACQYR |
"I honestly
can't stop thinking how great of an
investment InfusionCRM is. Sure it's a
bigger investment than other systems but
it's also the most intuitive, easy to
use, and sophisticated solution out
there. You really do get what you pay
for. With other systems I've used I
would wait for phone support for almost
an hour, but with Infusion I'm usually
done, up and running in half that or
less.
The support is no short of awesome! I'm
really not exaggerating. Whenever I call
Infusion support about any problem, big
or small, they're always so patient and
eager to help. A lot of times they even
fix my problems FOR me or in the least
point me in the right direction and wait
until I figure things out. Plus, they
often follow up with me via email to
make sure everything turned out okay.
Even with my initial merchant account
difficulties, the Infusion team extended
themselves and spent countless hours
helping me find workarounds and
solutions. They even were in contact
with the merchant account company
directly! Are these guys that crazy that
they spend that much time helping ONE
customer?! guess they are... no wonder
they claim they have "fanatical"
support.
But enough about the people behind the
product. They not only have great
people, they have THE best system out
there for complete and intelligent
automation. All aspects of my business
can be combined, tracked, and organized
in one interface. It's honestly hard to
believe, but Infusion actually updates
the CRM with fixes and MORE features
about every month... these guys never
stand still.
Marketing has never really been my thing
mostly because my ideas were too
complicated to make a reality without
spending thousands on hiring programmers
to develop custom software or paying for
4 separate systems that never "talk" to
one another. I always worked the hard
manual-labor way chasing leads and it
never worked. Now people are chasing me
because I have the systems in place to
do the work for me.
To be honest, I didn't know the kinds of
things that can be automated to save me
time and money while making my customers
feel valued. The typical automation I
was familiar with were basic
auto-responders that sounded great on
its own, but once I saw what I CAN do
with InfusionCRM, I realized how trivial
those auto-responders are when used
alone.
Now with InfusionCRM, automation isn't
only for the big boys anymore. A small
business like mine can use web, email,
voice, fax, print, and mail all under
one software "roof." Honestly, you won't
know how valuable this is until you try
it and see for yourself.
I brag to colleagues and friends about
how amazing InfusionCRM is and I love
seeing their eyes pop out when I tell
them what I can do with an action
sequence or marketing campaign. It gives
me that warm fuzzy feeling that I made
the right decision. Finally my business
can grow faster than my imagination!
Thank you Infusion, keep doing what
you're doing!" |
|
Rich Bohn - SellMoreNow.com
|
| "In my 20
years as a CRM software reviewer I have
come across many CRM software solutions
and investing in Infusion's software was
a no-brainer." |
|
James E. Gaskin - Network World
|
| "We talked
about CRM programs a year ago in Getting
Sales Departments Organized and about
E-mail marketing services this past
March. But no company has done a good
job putting the two together and adding
a serious amount of automation until
Infusion Software and their Infusion CRM
product line. The Infusion people have
taken two things many small businesses
find difficult and aggravating (sales
management and marketing) and combined
them into one. While you might expect
the result to be twice as bad as the two
separately, they seem to have made
things twice as easy and more than
doubled your chance of success." |
|
